Managed Services - IP Exchange and IP Office
Covoda offers two managed services, IP Exchange and IP Office, designed to provide small and midsize businesses with cutting
edge technology to make communications easy, cost-effective and headache free with advantages previously unavailable to smaller businesses.
Both services cover every communication aspect: IP telephones, networking, fax, local & long distance, internet access, computer support, web
and e-mail hosting and Local-Area Networking. All of this on one easy to read bill. All of your billing and customer service needs for your communications are found at one place, Covoda.
Leading the IP phone revolution, Covoda's powerful services feature an impressive list of capabilities. Remote voicemail notification and
access, call-me and find-me notifications, voicemail-to-email and voicemail-to-text, complete integration between the phone at your desk and your
cell phone - giving Covoda clients the ultimate availability to their co-workers and clients.
Please read below and view the FAQ section for more information.
Choosing the Right Solution for You
IP Exchange
IP Exchange is Covoda’s service targeted towards small businesses with 1-25 users. IP Exchange operates on a private network and is powered by an Avaya 8700 series Definity switch located in our data center.
IP Exchange is the best fit for you if:
- You are a small business with 1-25 users and do not anticipate substantial growth.
- You have multiple locations with 1-25 users and want to seamlessly connect all locations to appear as one.
- You are interested in a hosted, managed service with minimal on-site equipment.
IP Office
IP Office is Covoda’s small and midsize business solution aimed at business with 1-250 users. IP Office operates on a private network and uses Avaya’s IP Office 500 PBX located on-premise at your business. IP Office can operate on our private network, which we fully manage, or on the public internet.
IP Office is the best fit for you if:
- You are a small or midsize business with 1-250 users who anticipates growth.
- You have multiple locations and want to seamlessly connect all locations to appear as one.
- You are interested in an on-premise service which allows you the option to have Covoda manage it or self-maintain the service.
- You have a call center which needs elaborate call routing, monitoring and coverage.
- Your business does a large amount of conference calling.
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