How To’s Quick Start:
How To’s Download Polycom PDF

How to Transfer a Call that is Announced:

  • While on the call, press Transfer button
  • Dial number of the person or extension you want to transfer call to then press send.
  • Wait for person to answer and speak with them to announce caller
  • Press Transfer/Send

How to perform a Blind transfer (unannounced):

  • While on the call, press Transfer button
  • Press Blind
  • Dial number of the person or extension you want to transfer call to
  • Press Send

How to Send a Call Directly to Voice Mail:

  • While on the call press Transfer button
  • Press Blind
  • Dial 00
  • Dial number of the person or extension you want to transfer call to
  • Press Send

How to Access Voice Mail:

  • Press the envelope key
  • Enter your password when prompted
  • Follow the menu prompts to access your messages and voice mail features

How to Park a call:

  • While on the call, press the more button
  • Press the park button
  • The system will tell you what line the call is parked on
  • You can hang up or wait for the system to hang up

How to Retrieve a Parked Call:

  • From a phone not in use press Retriv
  • Enter the number the call is parked on
  • Press enter and pick up the handset/headset