---
title: Polycom
description: "#### How To's Quick Start: [How To's Download Polycom PDF](/wp-content/uploads/2018/11/Polycom-Quick-Tips-v1.pdf) **How to Transfer a Call that is Announced:** - While on the call, press Transfer button - Dial number of the person or extension you want to transfer call to…"
url: "https://www.covoda.com/docs/polycom/"
updated: "2022-01-19"
category: "Device & Phone Resources"
---

# Polycom

#### How To's Quick Start: [How To's Download Polycom PDF](/wp-content/uploads/2018/11/Polycom-Quick-Tips-v1.pdf)

**How to Transfer a Call that is Announced:**

- While on the call, press Transfer button
- Dial number of the person or extension you want to transfer call to then press send.
- Wait for person to answer and speak with them to announce caller
- Press Transfer/Send

**How to perform a Blind transfer (unannounced):**

- While on the call, press Transfer button
- Press Blind
- Dial number of the person or extension you want to transfer call to
- Press Send

**How to Send a Call Directly to Voice Mail:**

- While on the call press Transfer button
- Press Blind
- Dial 00
- Dial number of the person or extension you want to transfer call to
- Press Send

**How to Access Voice Mail:**

- Press the envelope key
- Enter your password when prompted
- Follow the menu prompts to access your messages and voice mail features

**How to Park a call:**

- While on the call, press the more button
- Press the park button
- The system will tell you what line the call is parked on
- You can hang up or wait for the system to hang up

**How to Retrieve a Parked Call:**

- From a phone not in use press Retriv
- Enter the number the call is parked on
- Press enter and pick up the handset/headset

 **Manuals**

- [Polycom SoundStation IP 6000](https://koi-3QNKH364JK.marketingautomation.services/net/m?md=RC9L70SBPrFN3meNFexeofuBM8sXyJ5p)
- [Polycom VVX 300 Series](https://www.covoda.com/wp-content/uploads/2018/11/PolycomVVX300_usermanual.pdf)
- [Polycom VVX 400 Series](https://www.covoda.com/wp-content/uploads/2018/11/PolycomVVX401_usermanual.pdf)
- [Polycom VVX 500 Series](https://www.covoda.com/wp-content/uploads/2018/11/PolycomVVX500_usermanual.pdf)
- [Polycom VVX 600 Series](https://www.covoda.com/wp-content/uploads/2018/11/PolycomVVX600_usermanual.pdf)