Everything You Need in our Mobile App
Our Contact Center Suite
Secure Built-In Cloud-Native Contact Center
- Expanded Auto-Attendant
- Extensive Contact Center Reporting
- Customized Call Queue Routing & Thresholds
- Comprehensive Agent Customization
- Additional Channels with SMS Queuing
- Extensive Contact Center Monitoring
- Graphs, Statistics & Trend Analysis
- Real time Monitoring & Alerts
Reporting, Analytics & Insights
- Turn Insights Into results
- Pre-Built & Customer Performance Dashboards
- Intelligent Insights for Everyone
- Display What Matters
- Gain Insights from Every Interaction
- Dashboards for Real Time Monitoring & Alerts
- Real time / Historical Reporting
- Ensure Quality & Performance
Choose from a Variety of Solutions
Nextgen functionality that’s secure from from your mobile phone to your desktop phone and fully integrated with Microsoft Teams.
Collaboration with Shared Workspaces
Share quickly and securely from your screen or apps and collaborate in a shared workspace with a unified collaboration experience.
Meetings & Video Conferencing
Our scalable and secure HD video conferencing and meeting room empowers your team while incorporating cloud recordings.
Chat & Messaging
From 1:1 messaging to group chat you can share files in a private or public workspace and access conversations on any device.