How To’s Quick Start:
How To’s Download Polycom PDF

How to Transfer a Call that is Announced:

  • While on the call, press Transfer button
  • Dial number of the person or extension you want to transfer call to then press send.
  • Wait for person to answer and speak with them to announce caller
  • Press Transfer/Send

How to perform a Blind transfer (unannounced):

  • While on the call, press Transfer button
  • Press Blind
  • Dial number of the person or extension you want to transfer call to
  • Press Send

How to Send a Call Directly to Voice Mail:

  • While on the call press Transfer button
  • Press Blind
  • Dial 00
  • Dial number of the person or extension you want to transfer call to
  • Press Send

How to Access Voice Mail:

  • Press the envelope key
  • Enter your password when prompted
  • Follow the menu prompts to access your messages and voice mail features

How to Park a call:

  • While on the call, press the more button
  • Press the park button
  • The system will tell you what line the call is parked on
  • You can hang up or wait for the system to hang up

How to Retrieve a Parked Call:

  • From a phone not in use press Retriv
  • Enter the number the call is parked on
  • Press enter and pick up the handset/headset

Polycom VVX 601

Simplicity and ease of use The Polycom VVX 601 Founded on the behavior common to smartphones and tablets, the intuitive gesture-based, multitouch user interface of the Polycom VVX 601 makes navigation easy and requires minimal training. With its combined ergonomic design, Polycom® HD Voice™ quality and a large, high-resolution color, multitouch screen, the Polycom VVX 601 business media phone is ideal.

Polycom VVX 500 Series

The Polycom® VVX® 501 performance business media phones unify superior voice capabilities and applications into a simple-to-use, yet high-performance unified communications (UC) solution. It is the ideal, all-in-one knowledge worker productivity tool, built to integrate seamlessly into a wide range of UC environments.

Polycom VVX 400 Series

The Polycom® VVX® 401 and 411 Business Media Phones are expandable color business media phones that deliver crystal clear communications, enhanced collaboration and personal productivity. Simplicity and ease of use The VVX 401 and 411 Business Media Phones bring high-quality, cost-effective solutions to front-line staff handling a moderate volume of calls through advanced unified communications (UC) telephony features. The intuitive color user interface of the VVX 401 and 411 Business Media Phones make navigation easy and require minimal training.

Polycom VVX 300 Series

The Polycom® VVX® 301 and 311 Business Media Phones are expandable business media phones that deliver crystal clear communications, enhanced collaboration and personal productivity. Simplicity and ease of use The VVX 301 and 311 Business Media Phones bring high-quality, cost-effective solutions to any environment through advanced unified communications (UC) features. The intuitive user interface of the VVX 301 and 311 Business Media Phones make usability and navigation easy and require minimal training.

SoundStation IP 6000

Next-generation IP conference phone designed for small to midsize rooms The SoundStation IP 6000 is an advanced IP conference phone that delivers superior performance for small to midsize conference rooms. With advanced features, broad SIP interoperability and remarkable voice quality, the SoundStation IP 6000 offers a price/performance breakthrough for SIP-enabled IP environments. The SoundStation IP 6000 features Polycom® HD Voice™ technology, boosting productivity and reducing listener fatigue by turning ordinary conference calls into crystal-clear interactive conversations. It delivers high-fidelity audio from 220 Hz to 14 kHz, capturing both the deeper lows and higher frequencies of the human voice for conference calls that sound as natural as being there.