Universal Household Tel Number
The household’s single phone number is the gateway to the extensions to reach individual family members or business departments. Options include one number for the entire family/business or multiple phone numbers. Customers have the option of retaining their current phone number d or receiving a new one.
Individual Virtual Extensions
Up to 5 extensions are available for each subscribing customer
Distinctive Ringing Innovation
Each extension has an individual ring tone. Upon selection of the extension the call rings with the ring tone selected for this extension. Regardless of the ringing pattern of the
extension, the calling party hears the standard ringing pattern.
Multiple Call Paths
Receive multiple simultaneous calls to one telephone number
Redundancy/Multi-Processors
Uses multi-server clusters in redundant diverse locations connected via fiber rings
RTP Hand-Off
Uses patented Direct phone IP to IP handoff
Codecs Options
Primarily G711 with HD Audio; Low Bandwidth G729
Multiple IP Devices
Offers many IP phone models and ATAs (connect ATA’s to inside house wiring)
Multiple Networks
Bundled or Unbundled Options Options
EMI formatted CDRs
Provided daily via ftp
Ordering & Reporting Web Portal
Integrated Back Office (IBO) Web Site
Branding/White Label
All aspects from Admin Portals to Product Development and Pricing
Report Exporting
Customers, Services, LNP Availability and others – export to multiple file types
Online Account Management
Our browser-based VoIP Control Panel (VCP) allows you to manage your account, configure CallBlast (our combination of Call Forwarding and One Number services) and view received calls, missed calls and dialed calls, and manage your voicemail. Log in from the home page of this site.
CallBlast
This revolutionary feature is a combination of traditional Call Forwarding and One Number (Find Me / Follow Me) services. You can have your calls ring simultaneously on your phone device, mobile and alternate phone numbers, or they can be set up to ring sequentially in any order and with whatever delay you decide to set. If you want to be found, this makes sure that you are! CallBlast is configured from the web portal.
Call Waiting
Works just like your old telephone company’s service, but you don’t pay extra for it!
Enhanced Caller ID
You’ll know who’s calling you, at a glance—both their number and their name. Again, it’s included as a standard feature.
Free On-Net Calling
Feel free to call other IP customers who are on our service. Your friends and family can use our service all over the world and there is never a charge to contact them.
Enhanced Voicemail
You get a very sophisticated voicemail system with personal greeting and have the option of forwarding voicemails as MP3 attachments to your email and/or sending notification via SMS to your mobile phone. You can access voicemail from your web portal, by dialing 00 from your VoIP phone or by or dialing your VoIP number from any other phone (dial * once the announcement starts, and enter your password).
Message Waiting Indicator (MWI)
If you have unheard voicemail and your phone supports MWI, then the MWI light will blink. If your phone does not support MWI, you will hear a warbling dial tone when you go to place a call.
7-digit Local Dialing
If there’s one area code you call frequently, even if it’s not your own, you can configure your service so you only have to dial 7 digits for these calls. From your Web Portal, set the Area Code to the one you dial frequently (for US/Canada only).
3-Way Conference Calling
By pressing the Flash key when you’re on a call, you’ll get a second dial tone and can place a second call. Hit Flash again, and all three of you are conferenced. Again—no extra charge.
Speed Dialing
This allows you to call frequently-called numbers by pressing only one or two keys.
Portable Devices
Devices can be moved and connected wherever there is internet access. Wintering in Florida, bring your phone device.
Mobile E911
Moving your phone device? Simply log onto to your Web Portal and change your 911 location.
Softphone for PC
You can also download a free Softphone application from your Web Portal (click on Great Options). The Softphone allows you to make and receive calls—even video calls—from your computer.
Mobile App
Extending our Single Line Hosted VoIP service to your mobile phone is easy. Simply purchase Bria Softphone from the App store on your mobile phone and follow the instructions to install and configure the application to use your Single Line service wherever you can access a WiFi/3G/4G network.
Virtual Telephone Numbers
Want a second number? No problem order one for a minimal incremental charge.
Toll Free Numbers
Want a Toll Free number? No problem order one for a minimal incremental charge.
IP-Fax Service
Receive Inbound Faxes to an email account